Frequently Asked Questions
Everything you need to know about our weight loss medications, ordering process, and what to expect.
Product Questions
Semaglutide is a GLP-1 receptor agonist that helps regulate appetite and blood sugar. It's the same active ingredient in brand names like Ozempic and Wegovy. Clinical trials show average weight loss of 15-17% of body weight.
Tirzepatide is a dual GIP/GLP-1 receptor agonist, making it more potent. It's the active ingredient in Mounjaro and Zepbound. Clinical trials show average weight loss of 20-25% of body weight, making it the more effective option for significant weight loss.
We supply the active pharmaceutical ingredients (APIs) - Semaglutide and Tirzepatide - which are the same compounds found in brand-name medications:
- Semaglutide = same active ingredient as Ozempic, Wegovy, Rybelsus
- Tirzepatide = same active ingredient as Mounjaro, Zepbound
The difference is that brand-name medications include extensive packaging, marketing, and pharmaceutical company markup. Our products contain the same active compounds at a fraction of the cost.
Choose Semaglutide if:
- You're new to GLP-1 medications
- You want a proven, well-established option
- You're looking for moderate weight loss (15-17%)
Choose Tirzepatide if:
- You want maximum weight loss results (20-25%)
- You have Type 2 diabetes or prediabetes
- Semaglutide hasn't given you desired results
Ordering Questions
We supply active pharmaceutical ingredients for research and personal use. While we don't require a prescription, we strongly recommend consulting with a healthcare professional before starting any weight loss medication. They can help you determine if these medications are appropriate for your health situation and guide you on proper dosing.
We accept multiple payment methods for your convenience:
- Bank Transfer (Nigerian banks)
- USSD payments
- Mobile money
- Cryptocurrency (Bitcoin, USDT)
Payment details are provided during the ordering process.
Due to the nature of pharmaceutical products, we cannot accept returns of opened products. However:
- If you receive a damaged product, contact us immediately for a replacement
- If the product doesn't match your order, we'll correct it at no extra cost
- Unopened products can be returned within 7 days for a refund (minus shipping costs)
You can reach us through:
- WhatsApp: +1-469-602-0875 (fastest response)
- Email: [email protected]
Our support team typically responds within 2-4 hours during business hours (9am - 8pm WAT).
Shipping Questions
We deliver to all 36 states in Nigeria including:
- Lagos, Abuja, Port Harcourt (1-2 days)
- Ibadan, Kano, Kaduna (2-3 days)
- Other major cities (2-4 days)
- Remote areas (3-5 days)
We also ship internationally to select countries. Contact us for international delivery options.
Delivery times vary by location:
- Lagos, Abuja: 1-2 business days
- Major cities: 2-3 business days
- Other locations: 3-5 business days
Orders placed before 2pm are typically processed same-day. You'll receive a tracking number once your order ships.
We ship in discreet, unmarked packaging for your privacy. The package:
- Has no external branding or product descriptions
- Is temperature-controlled with cold packs when needed
- Includes proper storage instructions inside
- Contains all necessary supplies (syringes, alcohol swabs)
Usage Questions
Most people notice changes within the first few weeks:
- Week 1-2: Reduced appetite and food cravings
- Week 3-4: Initial weight loss (2-4kg typically)
- Month 2-3: Significant weight loss becomes visible
- Month 4+: Continued steady weight loss
Maximum results are typically seen at 12-16 weeks on the maintenance dose.
Before first use:
- Store in refrigerator at 2-8C (36-46F)
- Do not freeze
- Keep away from direct light
After reconstitution/first use:
- Continue refrigerating
- Use within 28 days
- Can be at room temperature for up to 21 days if needed (under 30C)
Both Semaglutide and Tirzepatide are given as a subcutaneous (under the skin) injection once weekly:
- Clean the injection site with alcohol swab
- Pinch skin on abdomen, thigh, or upper arm
- Insert needle at 45-90 degree angle
- Inject slowly and hold for 10 seconds
- Rotate injection sites each week
We include detailed instructions with every order, and our support team can guide you through your first injection.
Safety Questions
Common side effects (usually mild and temporary):
- Nausea (most common, usually improves over time)
- Reduced appetite (this is how it works!)
- Mild stomach discomfort
- Constipation or diarrhea
- Fatigue in first few weeks
Tips to minimize side effects:
- Start with low dose and increase gradually
- Eat smaller, more frequent meals
- Avoid fatty or greasy foods
- Stay well hydrated
These medications are NOT recommended for:
- Pregnant or breastfeeding women
- People with personal/family history of medullary thyroid cancer
- People with Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
- Those with severe kidney disease
- Those with history of pancreatitis
- People under 18 years old
Always consult a healthcare professional before starting any medication.
We take product quality seriously:
- Products sourced from verified pharmaceutical manufacturers
- Each batch comes with Certificate of Analysis (COA)
- Proper cold-chain storage and shipping
- Purity testing above 98%
We can provide documentation upon request. Our reputation depends on providing genuine, effective products.
Seek immediate medical attention if you experience:
- Severe abdominal pain that doesn't go away
- Signs of allergic reaction (rash, swelling, difficulty breathing)
- Signs of low blood sugar (shakiness, sweating, confusion)
- Vision changes
- Kidney problems (changes in urination)
Stop taking the medication and consult a doctor immediately. You can also contact us for guidance.